- Excellent customer service
One thing I find at Menards is that cash registers are always well manned, and therefore getting through the checkout process is virtually quick and seamless. As well, I find the employees to always be helpful and informative, and most importantly available. Based on my experiences at all three home improvement stores, at Menards employees always seem to be happy. It stands to reason that it seems Menards is not only a great place to shop, but a great place to work, and I enjoy supporting any company that is doing well by their employees.
- Great prices, and rebate programs that helps keep cash in your pocket
Besides just great prices, Menards regularly offers mail-in rebates to customers which helps to keep costs for any project low. While the rebates are redeemed for in-store credits, since trips to the "hardware store" are a common trip for most people, it is of little concern. You'll always have something you'll need for which you can redeem those in-store credits. What's more, Menards also regularly has 11% rebate offers for every single item in the store. So when a big project is at hand, this can add up to big savings as well. The rebate program also helps Menards to offer better prices since they make money on the interest between the time of purchase, and the cashing in of the rebate checks. It adds a bit of a hassle to get your money back. But in the end I think it is time well spent, and I personally really like the rebate program at Menards.
- A commitment to stocking many MADE IN THE USA items on their shelves
With the economy still in the dumper a bit, and with more focus these days on jobs and the value of American labor to help improve the economy and foster the middle class, I can appreciate any company who has a strong commitment to the American worker, and fostering American manufacturing. Made in the USA is not hard to find when you are browsing the aisles at a Menards store.
- Clean and organized, and fully stocked shelves
It's rare you'll find an empty shelf at a Menards store. Especially when it comes to sale items advertised in the paper. Nothing is more frustrating than finding an item you need is on sale, only to find that it has been understocked for the sale. Menards manages a clean, organized, and fully stocked store nearly all the time. I have never had to ask for a "rain check" on any item advertised.